Good Corporate Governance (GCG) is a series of principles and it serves to optimize
the company’s business performance

The Company has consistently paid the cash dividends on net profit after tax every year since 2011 and will continue to implement the policy for the following years.

Dividend disbursement is conducted once a year in which the amount is determined based on the profit earned in a year and Company’s condition without restricting the rights of general meeting to resolve otherwise. Dividend disbursement is executed after gaining approval from the General Meeting of Shareholders as well as recommendation from the Board of Directors, by taking into account the prevailing laws and regulations and the Company’s financial condition.

Good communication between stakeholders is required by the Company. An effective and participative communication is the key to maintain good relationship between the Company and the stakeholders. In order to create a healthy communication, the Company constantly increases its role and participation with the Stakeholders through a sustainable communication to achieve its objectives.

Intiland believes that all Stakeholders have an equal rights over public information related to the Company’s condition. Such information is then distributed based on the Stock Exchange regulation and the Company’s communication policy.

In this matter, the Company periodically updates its information channels such as its official websites at www. Intiland.com. The website is continuously developed and updated in accordance with the Corporate Governance requirements set by the Financial Services Authority.

Intiland’s communication activities are conducted by several divisions and departments, namely:

Corporate Secretary who is responsible for acting as the main liaison officer between the Company as a public company and the Stakeholders.

Capital and Investment Management division whose function is, among others, as an Investor Relation.

Customer Relation Management Division which is responsible for maintaining relationship with the customers.

Corporate Communication which is responsible for the internal communication and works together with the Human Capital division and external communication to perform the function of media relations.

“Cut waste, not cost”

Intiland will not cut specifications just to meet the budget. When you compromise on some areas, inadvertently, we may also compromise on quality, durability, and serviceability. We will strive to give the best value to our customers without compromising on quality and functionalities that make Intiland products they way they are. In essence, in order to optimize costs, we need to cut waste, not cost.

By consistently applying such methods, we will cut waste. And even though cost cutting is not the key focus, we will achieve a reduction in overall budget realization. Anywhere between 10-15% efficiency is achievable.

The Company’s commitment to its product responsibility is realized through the functions of customer relationship management (CRM). One of the primary functions is to improve the quality of service for customers and act as a medium of communication between customers and the Company. Customers are equipped with facilities and channels to communicate with the Company, either in the form of complaints or suggestions for improving product quality.

Whistleblowing System

To support the Company in achieving its vision and mission, the Internal Audit plays an active role by opening whistleblowing system which aims to create a communication medium to collect information on any violation inside the Company and to consistently implement Good Corporate Governance. Internal Audit is also committed to ensure that each violation complaint received will be settled.

The implementation of this whistleblowing system is applicable to all employee and stakeholders. Violation defined in this system is any deviation on the Company’s regulations in relation to financial matters, either done privately or in group, to gain personal and/or group benefit that may harm the company.

Whistleblowing Channel

Email     : peduliperusahaan@intiland.com

Text      : 081318000921 

Whistleblowing Procedure

1. Whistleblower shall submit the report through one of the provided channels above.
2. Each incoming report will be followed-up by the Head of Internal Audit within 3 working days at the latest; in the form of confirmation to the Whistleblower to clarify report material together with the evidence.
3. Then, the Head of Internal Auditor draws up a resume within 1 (one) month at the latest to be submitted to the President Director in order to determine the decision that must be taken.
4. A report is the submitted periodically (monthly) to the Audit Committee regarding the development and the management of the whistleblowing report.

Whistleblower Protection

Internal Audit is obliged to protect and keep the confidentiality of the whistleblower’s identity as it is an essential aspect in Whistleblowing System’s process. Several important matters regarding whistleblower protection are:

1. Confidentiality assurance over the Whistleblower’s Identity by the Company (if necessary, the identity may be made anonymous);
2. The Company provides assurance for Whistleblower against any type of threat, intimidation, or unwanted action from any other party as long as the whistleblower keeps the confidentiality of such report from any party; and
3. Whistleblower Protection also applies to parties conducting the investigation and those giving information related to such report/disclosure.

Intiland can not justify any form and behavior that lead to bribery and corruption with any consideration and reason, since both of these violate the law.

Accepting a bribe is an act that deliberately receives something of value in order to give a certain reward that is appropriate to the purpose and desire of the bribe.

Accepting bribes are not limited in the form of money, but can be in other forms such as valuable goods, checks, giro, holidays, and others that are considered valuable to the receiver. There is no limit on the nominal value / price in receipts categorized as bribes.

As the person who upholds Trustworthy’s integrity and values, any individuals in Intiland will not be tempted and will stay away from accepting bribes.

Corruption is an act of enriching oneself and/or other person/group consciously in a way but not limited to fraud, markups, embezzlement, manipulation, extortion, conspiracy to the detriment of Intiland’s finances.

Intiland strictly prohibits and will provide strict sanctions, including termination of employment for the employees who receive bribes or corruption.

raining Program for the Board of Directors in 2017

Throughout 2017, the Board of Directors participated in the following seminar/trainings/workshop:

Development Program

Training and Development Competencies for Employees

The Company is engaged in the labor-intensive industry that can employ thousands of people. Therefore, the Company needs to conduct HC development to maintain the quality of HC to further increase the quality of production results.

In developing HC competency, the Company has taken the following strategic steps, among others:

1. Designing learning program with 3 pillars:
2. Self Learning (20%)

The employee conducts self learning that can help them improve their own knowledge and competency. Human Capital provides the reference that is according to the needs of the company and development strategy. Components of Self Learning are e-Learning, knowledge sharing, coaching and mentoring, FGD, dan engagement in Community of Practice which the Company set up.

2. Formal Learning (10%)

Human Capital prepares training program that is in line with the company’s needs, competency development and interest of the employees (IDP). Training program prepared by Human Capital is obliged to be participated by the employees according to their function and position. The types and methods of formal learning set up by the Company and which the employees take part in are Training and Workshop, Seminar, On-board program, and Study program.

3. Job Assignment (70%)

Human Capital, along with the Management, prepares job assignment that is in line with business development as well as competency and talent development strategies. The employees will receive new assignments in the form of job enlargement, job enrichment, or job rotation. In this assignment, the employee will be coached by a leader that will become their mentors.

1. Priority in development in CORE and ROLE competency.
2. Program leadership for junior HC supported by training program by manager of a higher level.
3. Rotation and job transfer program supported by mentoring program

In 2017, the Company conducted and/or sent employees from various level to 42 training and education programs

Training and competency development programs attended by Intiland employees in 2017 & 2018 can be viewed here